We make it easy to receive your order, and to return it to us if you're not happy with your purchase. For a detailed description of these services, please refer to our delivery & returns pages.

DELIVERY

• Standard Delivery to Your Address
  • FREE for orders over R500, or R75
  • 2 – 4 working days to main centres (Cape Town, Johannesburg, Pretoria)
  • 5 – 7 days to outlying areas
  
  
• Expedited Delivery to Your Address
  • R100 for all order values
  • 2 – 3 working days to main centres (Cape Town, Johannesburg, Pretoria)
  • Not available for outlying areas
  
  
• Collect in Store
  • FREE for orders over R500, or R60
  • 2 – 4 working days to main centres (Cape Town, Johannesburg, Pretoria)
  • 5 – 7 days to outlying areas
  • Not available for selected items due to their size and/or weight
  
  

Please Note: Additional delivery charges may apply to certain items. If applicable, this will be highlighted on the product detail page as well as during the checkout process.

 

RETURNS

If you are unhappy with your purchase for any reason, you can return it to us in one of 3 ways:

1. Return it to one of our stores (certain items may not be returned to store due to their size and/or weight).
2. Log a return online and we will arrange collection with our couriers.
3. Contact Us if you need assistance processing a return.

Certain items are not eligible for returns, including underwear, swimwear & jewellery for pierced ears.

 

You can pay for your goods in a number of ways, including:

• Credit or Debit Card - Use your Visa or Master card to make secure payments.
• Instant EFT - Pay by transferring funds directly from your bank account into ours.
• Instalments via PayJustNow - Pay for your purchase with 3 equal interest-free instalments.
• eBucks - If you are a FNB client, redeem your eBucks.
• Discovery Miles - Use your Discovery reward points.
• Mobicred - Pay for your order over 12 months with a Mobicred account.
• Gift Card - Redeem gift cards purchased in-store or online.

Please Note:

• Many of our payment options are processed by Pay U (southafrica.payu.com) - you will be redirected to their website to process your payment & then brought back to our site when payment is complete.
• We will never store your credit card details.
• All payments are safe and secure.
• Where relevant, our payment process includes 3D Secure which provides an extra authentication step during the online payment process which further ensures your shopping experience with us is safe and secure.

For more information, visit our Payment Information page, or Contact Us.